Norway · ID documents
Passport and national identity document supply
Under review
Norway selected Gemalto Oy in 2016 for passport and identity-document supply. The justice minister told Parliament in June 2022 that the resulting Thales contract ran to 2026 1. In March, her ministry had summoned Thales after the company reported production errors and shortages of materials 2. An August parliamentary exchange records a further production error and contractual follow-up. The minister argued that a short-term supplier replacement was not possible and that one supplier was needed for identical documents 3. These records document problems and official responses, not a final audit or adjudicated damages award.
Key terms
- Buyer
- Norwegian Police Directorate 1
- Vendor
- Gemalto Oy, later Thales
- Vendor based in
- Finland at selection in 2016 1
- Signed
- 2016 selection, exact signing date not published in the cited record 1
- Duration
- Runs to 2026, according to the minister's 21 June 2022 answer 1
- Value
- Not published
- Funding
- Not published
- Procurement route
- Not published
- System ownership
- Not published
- Data terms
- Not published
Timeline
- Signed or started: 2016 selection, exact signing date not published in the cited record 1
- 29 March 2022: The Justice Ministry summoned Thales over reduced capacity. It reported the supplier's explanation of increased production errors and shortages of passport-book materials 2.
- 21 June 2022: The minister told Parliament that police wanted to evaluate the contract model chosen in 2016. She said changing supplier would require at least three years of production-line work 1.
- 31 August 2022: After an MP asked about replacing Thales, the minister confirmed a newly discovered production error and said police were pursuing it under the contract. She defended using one supplier to keep documents identical 3.
- 31 August 2022: Recorded status is Under review.
Sources
- Norwegian Parliament: Written question 2320 and ministerial answer (21 June 2022)
- Norwegian Justice Ministry: Emergency meeting with passport producer (29 March 2022)
- Norwegian Parliament: Written question 2734 and ministerial answer (31 August 2022)
Fields marked "Not published" or "Not confirmed" could not be established from an official or reliable source. If you hold a document that fills a gap or corrects an entry, write to editor@bordercontracts.org. Last checked 19 October 2026.
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